“Lawrence was instrumental in developing for our SunTrust teammates. His level of dedication impressed both me and my executive leader, the Corporate Operational Risk Officer, leading him to further engage Lawrence to lead an enterprise-wide assessment of SunTrust’s operational risk management program.

Conducting such an assessment was no small task, with deliverables that included qualitative and quantitative research, gap analysis of current and desired states of the program, recommendations for process improvement programs, client and teammate engagement improvements, teammate education/training, development of end-to-end enterprise partnership consortiums, and a comprehensive change management plan.

Through this extremely complex and detailed project, Lawrence demonstrated an innate business sense, a bold yet unassuming leadership style, keen intellect, and an intuitive understanding of the balance between enterprise standards and business needs. As a result of his outstanding leadership, the Risk Management Association of North America invited Lawrence to speak about the future state of the operational risk management discipline at their annual conference alongside leading practitioners. In summary, Lawrence is a game-changer!”